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#380266 - 2010-07-23 16:37:35 Re: 3ABN English / Latino / Radio Moving to New Satellite [Re: Shane]
Woody Online   th_yap2
Swiss n Swedish American


Registered: 2006-12-09
Posts: 27096
Loc: A citizen of Heaven
HA Ha. You are bright. But I still have no idea what the problem is. Just a different idea from each technical support person we call.

I don't see how it can be the LNB since I still get all the G-19 channels except for the one's that switched from the AMC satellite.
_________________________
May we be one so that the world may be won.
Christian from the cradle to the grave
I believe in Hematology.

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#380275 - 2010-07-23 16:46:11 Re: 3ABN English / Latino / Radio Moving to New Satellite [Re: Shane]
Woody Online   th_yap2
Swiss n Swedish American


Registered: 2006-12-09
Posts: 27096
Loc: A citizen of Heaven
Originally Posted By: Shane
It sounds like you are going to have to do some trouble shooting. Does anyone else in your church have the system? If so, you can take your receiver to their house. Hook it up to their dish and do a scan. If you pick up the channels there, you know the problem is outside of your house and not inside. If it is outside, maybe they will loan you their LNBF to determine if it is your dish or your LNBF. You can find out if you have a bent dish by measuring from one side to the other. The distance from the bottom to the top should be the same as from one side to the other. If it is not, the dish is bent.

I just gave away my last extra LNBF a couple of months ago or I would send you that one.


Thanks. These are good helpful ideas. I will see if I can find some help in this ... as I am not able to climb up on the roof where the dish is.
_________________________
May we be one so that the world may be won.
Christian from the cradle to the grave
I believe in Hematology.

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#380364 - 2010-07-23 19:54:21 Re: 3ABN English / Latino / Radio Moving to New Satellite [Re: Woody]
pkrause Online   content


Registered: 2000-03-24
Posts: 27357
Loc: Deltona,FL,USA
Woody give me the number to the Worcester, MA guy, and I'll talk with him about helping you out. LOL
That's unreal Woody, wish I lived out your way I'd come over and try and help.
_________________________
phk

"And so, my fellow Americans, ask not what your country can do for you; ask what you can do for your country."
John F Kennedy

"Government is the enemy, until you need a friend".
Bill Cohen

Many people consider the things government does for them to be social progress but they regard the things government does for others as socialism.
Earl Warren

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#381080 - 2010-07-25 19:51:26 Re: 3ABN English / Latino / Radio Moving to New Satellite [Re: Woody]
AdventistSat Offline
Getting the hang of posting

Registered: 2004-11-28
Posts: 39
Loc: Roseville, CA USA
Originally Posted By: Woody


Yes, that is the one that has useless technicians listed. There is only one technician who does this in my county. He is the one who hasn't been able to do it. The others that ftainstall.com lists ... are in places thousands of miles away. Not sure why they bother to ask what city and state I live in.


www.ftainstall.com displays a list of installers that indicate that they service your zip code or a national or regional installation companies who have contracted installers servicing your zip code.

The installation company from MA is a great Christian gentleman that has hundreds of regional installers contracted around the USA and Canada.

You really should try calling a few of the listed companies rather than continuing working with the same installer who continues to provide the same results.

The suggestions by the CSRs are all valid issues to check. My guess is a slight dish misalignment, incorrect LNBF rotation, bent reflector or incorrect programming.

Some great suggestions have been made here about checking your receiver on a correctly aimed dish or swapping the LNBF to verify function. If you were receiving the Adventist channels before the move, I am 99% sure that you won't require any replacement equipment.

I'll be praying for success!!!
_________________________
Brian Gohl
Adventist Satellite
http://www.adventistsat.com

Glorystar Christian Satellite
70 Faith Based Channels & 4 International News Services
Includes 19 Adventist Owned TV and Radio Channels
No Monthly Fees - No Subscriptions
http://www.glorystar.tv
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Monday - Friday, 7:30am - 4PM, PT

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#381272 - 2010-07-26 18:50:37 Re: 3ABN English / Latino / Radio Moving to New Satellite [Re: AdventistSat]
Woody Online   th_yap2
Swiss n Swedish American


Registered: 2006-12-09
Posts: 27096
Loc: A citizen of Heaven
Quote:
You really should try calling a few of the listed companies rather than continuing working with the same installer who continues to provide the same results.


The technician I'm using IS on the list. And what he and I are doing ... is based upon the advice of Tech Support on GloryStar.

Quote:
Some great suggestions have been made here about checking your receiver on a correctly aimed dish or swapping the LNBF to verify function. If you were receiving the Adventist channels before the move, I am 99% sure that you won't require any replacement equipment.


Yes, I agree. But by the time I paid someone to do all the good suggestions .... I might as well have started all over with new equipment.

I dunno. I'm at my wits end. This change of satellites by the Adventist channels ... has cost me a lot of money and I have nothing to show for it.
_________________________
May we be one so that the world may be won.
Christian from the cradle to the grave
I believe in Hematology.

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